The very first 24 hours during a social media crisis can either lead your brand to victory or ruin it. We have observed some companies bounce back from catastrophes, meanwhile, others have gone down the drain due to their panic or defensiveness. In this blog, you will find an effective response plan to build resilience against crisis. https://tycblog.hashnode.dev/social-media-crisis-management-your-first-24-hours-response-plan?t=1769670626368