A common question is whether or not BPO is similar to a call center. While there’s overlap, they’re not similar. Call centers really are a subset of BPO, specifically underneath entrance-office BPO, focusing on customer interactions like dealing with inquiries or issues. The BPO industry is evolving quickly, driven by https://myfirstbookmark.com/story20391898/not-known-factual-statements-about-outsourcing