A CXO (Chief Experience Officer) is a senior executive who leads the charge in shaping both customer and employee experiences to align with core business objectives. They map the customer journey, gather stakeholder feedback, and design strategies that reduce friction while amplifying satisfaction. By integrating operational efficiency, digital tools, and culture-building efforts, the... https://cxotv.techplusmedia.com/search-definition/what-is-cxo-news-powering-executive-intelligence-for-the-new-era-of-leadership