Amazon's Alexa is the voice-activated, interactive AI bot, or personal assistant, that lets people speak with their Amazon Echo, Echo Dot and other Amazon smart home devices. Like Siri and Cortana, Alexa is designed to respond to a number of different commands and even converse with users. Alexa comes with more than a few capabilities: playing music, pulling up the weather or even reading news. But Alexa Skills are apps that give Alexa even more abilities, letting her speak to more devices even websites.
With new Alexa Skills constantly bring released, there a new skill for almost any need. With an Alexa-enabled device everyone can have their own Alexa to boss around. Is that something people want? Due to the huge number of Alexa Skills out there already — and the number of Amazon Alexa devices already sold — the resounding answer to that questions is: "Alexa…"
If you want to do some casual research for a future trip, you can get fare estimates using the Kayak skill. You can say, "Alexa, ask Kayak where I can go for $400" or "Alexa, ask Kayak how much it costs to fly from Los Angeles to Dublin." The skill will ask for additional information and eventually provide you with a series of options and price ranges.
As of this writing, Amazon has thousands of sources for flash briefings. The sources they include can be hyper-local like your local news station. Amazon also has specific topics like tech or business, or general info. Many of these sources, like NPR, are podcasts provided by Tune-In. These briefings are audio files Alexa plays for you. Other sources like the AP news stories are read in Alexa’s voice. I wish Amazon told you which ones were audio files because her voice drones on after a while. I hope I get to change her voice like I can with Siri. Right now, you can just change the language to the English (UK) or German.
Like all AI devices that use National Language Processing or NLP, Alexa does not understand all voices easily. But she learns to understand her people over time. She does, however, require people to speak in simple terms, with appropriate pauses, and use specific word orders. There are many times when she will say "I'm sorry, I don't know the answer to that question." More than likely, she doesn't recognize a word order or misunderstood the question.
Some Alexa Skills connect to smart devices, bringing voice control to a smart home from smart lights to locks, smart thermostats to televisions and more. Alexa becomes a home's second in command: users tell Alexa to tell other devices what to do. There are Alexa Skills for almost any kind of smart home device. These Alexa Smart Home articles can get users started immediately, quick start guides for using Alexa: 8 Alexa skills for your professionally installed and monitored security systems, 5 Alexa skills for security you install yourself, but have professionally monitored, and Alexa Skills that help lock down the security of your smart home.
Google Assistant doesn’t have flash briefings in the Alexa sense — instead, you’ll be publishing your audio content as a podcast. This is a little more technical than Alexa’s process. First, your briefing will need its own homepage. Second, you’ll need to edit the briefing’s RSS feed to include snippets of code that are required for Google Assistant to recognize it in its directory — check out all the requirements here. Google doesn’t require setting up an Assistant action. Once you’ve included the necessary code in your RSS feed, your podcast will show up automatically within search results.
Many Alexa Skills are tailored for news and information. Alexa's Flash Briefing, a quick update of top headlines, can be pulled from a preferred media source: Fox News, NPR, The Wall Street Journal, and The Daily Show are just a few options. Users can also check train or bus schedules, check for someplace to eat through Restaurant Finder, check the traffic, or find a select store's hours.
After your kids are asleep, Alexa can help you doze off with the Ambient Noise skill and its companion skills. There are several different sounds to choose from, all of which come with their own skill. You can fall asleep to the sounds of a thunderstorm, rain, ocean, wind chimes, babbling brook, rain on a tent, city sounds and much more. For all available sounds, just say, "Alexa, ask Ambient Noise for a list."
Because Amazon opened up the development of Alexa Skills to anyone with the free Alexa Skills Kit (ASK) in 2015, anyone can create an Alexa Skill. As Alexa uses Natural Language Programing (NLP), those looking to build a skill don't need to worry about complex speech recognition. The ASK tools also makes it easier for novices to work with sophisticated NLP ideas.
Flash briefings are great for quickly informing your audience, but a fully interactive Alexa skill or Google Assistant action will allow even more freedom. With a well-designed skill, you can provide personalized service and content to your audience at any time — not just once a day or week. With a voice chatbot analytics tool like we provide as Botanalytics, you can also receive helpful usage data to get to know your audience even better.