It’s safe to say that these kinds of audio updates are here to stay, whether they’re delivered through Alexa as a flash briefing or in the future through Google Home or Apple HomePod. For marketers, the key to maximizing the potential of this new medium is to publish briefings consistently, use relevant keywords, and promote your skill across all channels to build your audience.
How does Alexa work? Once you buy an Amazon Alexa device — Amazon Tap or an Echo Dot — the device connects through WiFi or Bluetooth to the internet and then to other devices. With the most common devices, the Amazon Echo and Echo Dot, people merely say "Alexa," which wakes up the device, and then ask for what they want. Alexa Skills radically expands the bots repertoire, allowing users to perform more actions with voice-activated control through Alexa.
You'll notice in the lists below that many Alexa skills are called by using trigger words like open, start, play and ask. While select skills require you to use specific terms, others consider them to be interchangeable and will work with some or all of these phrases. Over time you'll begin launching your favorite skills by the words you feel most comfortable using. Initially, though, it can be fun to play around with each.
Some Alexa Skills connect to smart devices, bringing voice control to a smart home from smart lights to locks, smart thermostats to televisions and more. Alexa becomes a home's second in command: users tell Alexa to tell other devices what to do. There are Alexa Skills for almost any kind of smart home device. These Alexa Smart Home articles can get users started immediately, quick start guides for using Alexa: 8 Alexa skills for your professionally installed and monitored security systems, 5 Alexa skills for security you install yourself, but have professionally monitored, and Alexa Skills that help lock down the security of your smart home.
Because Amazon opened up the development of Alexa Skills to anyone with the free Alexa Skills Kit (ASK) in 2015, anyone can create an Alexa Skill. As Alexa uses Natural Language Programing (NLP), those looking to build a skill don't need to worry about complex speech recognition. The ASK tools also makes it easier for novices to work with sophisticated NLP ideas.
Flash briefings are great for quickly informing your audience, but a fully interactive Alexa skill or Google Assistant action will allow even more freedom. With a well-designed skill, you can provide personalized service and content to your audience at any time — not just once a day or week. With a voice chatbot analytics tool like we provide as Botanalytics, you can also receive helpful usage data to get to know your audience even better.
Starbucks lets you place an order using Alexa with the Starbucks Reorder skill. After you enable the skill, you will need to link your account. The skill will not work unless you've previously placed a mobile order with the Starbucks app on Android or iOS. It can place an order at one of the last 10 Starbucks locations you've visited in person. You can also check your account balance and switch between your five previous mobile orders.
The flash briefing skill submission process provides the steps to submit descriptive information about your skill and configure one or more feeds for each skill. You can then test your skill in your Alexa-enabled device and provide additional information about how you handle customer data and privacy. Once you've provided this information, you can submit your flash briefing skill for certification and use by customers.
Warner Brothers created a choose-your-own-adventure game for Alexa called The Wayne Investigation, wherein you investigate the death of Bruce Wayne's parents, Thomas and Martha Wayne. Start the game by saying, "Alexa, open The Wayne Investigation" and follow the prompts. Each choice you make affects the outcome of the story. This is one of the best examples of a game style that suits Alexa perfectly.
This shouldn't scare you away, however. Alexa-enabled devices are great to have in your home and, with a little tweaking, can prove to be very good companions. I’ve hand-picked some of the most useful and unique Alexa skills from the thousands that are out there. Many of these skills will not be enabled by default, so you may need to follow the proper activation steps before using each one for the first time.
One of my favorite features of Amazon’s voice controlled speakers, the Echo and Echo Dot, is the Alexa News Flash skill. Out of the box, it plays you a quick news briefing from standard news sources. What you probably didn’t know however was that you can customize your Alexa Flash Briefing with literally thousands of skills, tailored perfectly to the news you want. Here’s how it all works and how to set it up.
If you want to do some casual research for a future trip, you can get fare estimates using the Kayak skill. You can say, "Alexa, ask Kayak where I can go for $400" or "Alexa, ask Kayak how much it costs to fly from Los Angeles to Dublin." The skill will ask for additional information and eventually provide you with a series of options and price ranges.